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Privacy Policy

Last Updated: [September 2nd, 2026]

This Privacy Policy explains how we collect, use, and protect your personal information when you visit mariyamusic.com, share a story, contact Mariya, purchase a membership, or use our services.

We value the trust you place in us when you share something personal.

1. Who We Are

This website and the Mariya project are operated by:

[Yusei Yamamoto]
Japan

Email: noir@mariyamusic.com

If you have any questions about this Privacy Policy or your personal information, please contact us at the email address above.

2. Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name or nickname

  • Email address

  • Membership information

  • Questions, messages, stories, memories, or personal experiences you submit

  • Your preferred name for creative credits

  • Communications you send to us

We may also receive information relating to purchases and subscriptions, such as membership status, payment status, and transaction references.

Payment information is processed by third-party payment providers such as PayPal. We do not normally receive or store your full credit card or bank account details.

Technical information such as your IP address, browser, device information, pages visited, and cookies may also be collected automatically through Wix and related services.

3. How We Use Your Information

We may use your information to:

  • Operate and improve mariyamusic.com

  • Respond to your questions, stories, or messages

  • Create and deliver personalized Mariya videos or messages

  • Manage Mariya Private Club memberships

  • Process subscriptions and purchases

  • Provide customer support

  • Send service-related communications

  • Maintain website security

  • Comply with legal and accounting obligations

We do not sell your personal information.

4. Legal Bases for Processing

Where applicable, we process personal information on one or more of the following legal bases:

  • Contract: where processing is necessary to provide a membership, personalized video, purchase, or other service you requested.

  • Consent: where you voluntarily agree to a specific use, including certain creative uses of your story.

  • Legitimate interests: where reasonably necessary to operate, secure, and improve our services.

  • Legal obligations: where we are required to retain or process information by law.

5. Personal Stories and Messages

You may choose to share personal questions, worries, memories, or experiences with Mariya.

These submissions may contain personal or sensitive information. Please share only information you are comfortable providing.

Your message may be used to understand your request, prepare Mariya’s response, create your personalized video, and deliver that response to you.

Submitting a personal story does not automatically give us permission to use it in a song or other creative work.

6. Creative Use of Your Story

You may separately choose to allow elements of your submitted story to inspire future Mariya songs or other creative works.

Creative use will be subject to separate consent and our Story Submission Terms.

Submitting a story does not guarantee that it will be selected or used.

If your story inspires a released work, you may be given the option to receive credit using:

  • Your real name

  • A nickname

  • Anonymous credit

Further details regarding creative use, attribution, and rights are explained in the Story Submission Terms.

7. Personalized Videos

Information you provide may be used to create your personalized video from Mariya.

The video may include your name, nickname, question, or details that you voluntarily shared when appropriate.

Personalized videos are intended for the individual recipient and will not intentionally be made public without separate permission.

8. Email Communications

We may email you regarding:

  • Confirmation of a submitted message or story

  • Delivery of your personalized video

  • Your membership or subscription

  • Purchases and payments

  • Important service or policy updates

Promotional emails may be sent separately where permitted by law, and you may unsubscribe from promotional communications.

9. Third-Party Services

We use third-party services to operate the website and provide our services. These may include:

Wix
For website hosting, membership features, forms, and related services.

PayPal
For payment and recurring subscription processing.

Email, storage, and file services
For communication and delivery of personalized content.

These providers may process personal information according to their own privacy policies.
AI and Creative Technology Providers
We may use artificial intelligence and other creative technology services to help prepare personalized responses, audio, video, or creative content. Information you submit may be processed by these providers when reasonably necessary to provide the requested service. We aim to limit the personal information shared with such services to what is necessary for that purpose.

10. International Data Transfers

Some of our service providers operate internationally.

As a result, your information may be processed or stored outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

11. How Long We Keep Information

We keep personal information only for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with legal obligations, and resolve disputes.

Membership and transaction records may be retained for accounting and legal purposes.

Records relating to creative permissions may also be retained where necessary to document consent and attribution.

12. Your Privacy Rights

Depending on where you live, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of certain information

  • Withdraw consent

  • Object to or restrict certain uses of your information

  • Request a copy of certain information

  • Contact your local data protection authority

To make a privacy request, contact:

noir@mariyamusic.com

We may need to verify your identity before processing certain requests.

13. Cookies

This website may use cookies and similar technologies for:

  • Security

  • Login and membership functions

  • Payments

  • Remembering preferences

  • Website analytics

Where required, non-essential cookies will only be used according to your cookie preferences or consent.

You can manage your preferences through the cookie settings available on the website.

14. Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet or email system can be guaranteed to be completely secure.

Please do not submit passwords, financial account credentials, or other information that is unnecessary for your interaction with Mariya.

15. Children

Our membership and personalized services are not intended for children who are not legally able to provide personal information or enter into online services independently under applicable law.

If you believe a child has provided personal information without appropriate authorization, please contact us.

16. Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal requirements change.

The latest version will always be posted on this page with the updated Last Updated date.

17. Contact

For privacy questions or requests, please contact:

[Yusei Yamamoto]
Japan
Email: noir@mariyamusic.com

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